kamboja pools Platform Privacy Notice

This page describes what we collect when you use kamboja pools and how we keep that data protected. We collect personal information necessary to verify your identity, process deposits and withdrawals, and operate our platform fairly. Our commitment is to handle your data transparently — telling you exactly what we collect, why we collect it, who has access to it, and how long we retain it. We do not sell your data to third parties. We do not use your betting history for marketing without your consent.

When you sign up for kamboja pools, you provide identity information (name, date of birth, national ID number), contact details (email, phone, address), and proof of address. We also collect payment information — which e-wallet you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or which bank (mobile banking, local payment, online payment, e-wallet) — and we maintain a record of your transaction history. Our servers process all betting activity, live-score requests, and gameplay data. Finally, we collect device and browser data through cookies and analytics. This notice explains each category and your rights.

If you have questions about our data practices, you can contact our privacy team via the support channels listed on our platform. We respond to data requests, account deletion requests, and privacy concerns within one business day during standard windows, and within 2-3 business days during high-activity periods (Champions League nights, Liga 1 matches, Idul Fitri, Idul Adha, Imlek).

What We Collect and Why

Identity and Contact Information

We collect your full legal name, date of birth, national ID number (KTP or passport), email address, phone number, and residential address. This is required for anti-money-laundering compliance and to verify that you are of legal age and are accessing kamboja pools from a jurisdiction where our service is available. We store these details in encrypted format. Your name, email, and phone are used only to manage your account, send transaction notifications, and provide customer support. We never share identity information with third parties except where required by law.

Payment and Financial Data

We collect records of every deposit and withdrawal on kamboja pools, including the amount, date, payment method, and status. We retain your preferred payment methods (your DANA, e-wallet, mobile banking account identifier; your local payment, online payment, e-wallet, mobile banking bank account details) so you can deposit and withdraw quickly. We do not store your full card numbers or passwords — payment processing is handled by our payment partners and your bank, not by kamboja pools directly. Our servers receive only a confirmation that the transaction succeeded or failed. We retain payment history for 7 years to comply with financial regulations and to allow you to dispute any transaction within reasonable timeframes.

Betting Activity and Game Data

We record every bet you place on kamboja pools — the market (Liga 1, Piala AFF, Champions League, slots, live-dealer games, esports), your stake, odds, settlement result, and timestamp. We use this data to settle bets accurately, to detect fraud, and to generate your account statement. We do not sell this data to marketing companies. We do not use your betting patterns to target you with advertising outside kamboja pools. Your betting history is visible only to you and to our support and compliance teams. If you dispute a bet, we use this data to investigate and resolve the dispute fairly.

Device, Browser, and Analytics Data

We collect information about the device you use to access kamboja pools (device type, operating system, browser type), your IP address, and how you use our platform (which pages you visit, how long you stay, which games you play). We use this data to improve kamboja pools — to identify slow pages, to fix bugs, and to understand which features are most used. We use cookies to recognize you when you log in and to remember your preferences. We do not use this data to track you across other websites. Analytics data is retained for 12 months and then deleted.

• Identity data: Retained for the life of your account plus 7 years.
• Payment history: Retained for 7 years.
• Betting history: Retained for the life of your account plus 1 year.
• Analytics and cookies: Retained for 12 months.
• Support messages: Retained for 2 years or until the dispute is resolved.

Third Parties and Your Rights on kamboja pools

Our servers may sit outside your jurisdiction — specifically in data centers outside Jakarta, Surabaya, Bandung, or Medan. This is necessary for platform reliability and speed. Your data is protected by encryption in transit and at rest, regardless of server location. We do not sell or rent your data to third parties. We share data only with payment processors (necessary to process your DANA, e-wallet, mobile banking, or bank transfers), with anti-fraud services (necessary to detect and prevent money laundering and fraud), and with law enforcement if required by court order or applicable law.

We at kamboja pools keep your identity data protected and your betting history private. Payment and KYC documents are encrypted and accessible only to you and our compliance team.

Your Rights and Account Deletion

You have the right to access all data we hold about you on kamboja pools. Submit a data-access request via our support channel and we will provide a copy of your account data, betting history, payment history, and contact preferences within 5 business days. You also have the right to request deletion of your account and most associated data, with the exception of payment history and KYC documents — these we must retain for 7 years to comply with anti-money-laundering law. Deletion is permanent and irreversible. Any balance remaining in your account will be refunded to your last verified payment method.

We comply with data protection laws applicable in the jurisdictions where we operate. If you believe your privacy has been violated or that kamboja pools has misused your data, you may file a complaint with our privacy team via contact us or escalate to applicable regulatory bodies in your jurisdiction. We aim to resolve all complaints within 30 days.

Our privacy policy may be updated at any time. Material changes are announced in your account notification panel and via email. Your continued use of kamboja pools after changes take effect means you accept the updated policy. If you disagree with updated terms, you may request account deletion.